Before I get to know them and they get to know me, I explain how confidentiality works and the concept of the vault. Whatever is in the vault stays in the vault. I don't communicate that to anyone, for any reason or at any time: no one, nothing, never. I am not however like a therapist: the vault is the default but not everything is in the vault. Some of my clients put their entire relationship with me in the vault. No one even knows I'm working with them. I work with many people from the same organization, partners and team members. Some people put anything about their personal lives in the vault, some don't. Sometimes if they don't ask me to put something in the vault, I'll use my discretion, make a judgement about what they might find harmful or embarrassing and put it in the vault anyway. I understand what I am at liberty to say and not, when making a referral to a potential investor, client or employee. I have a significant group of clients who have graciously given me permission to disclose aspects of our coaching engagement, even the gory details. If you have ever heard me reference my work with a client, you can count on my having their permission. I'm generally very clear about this boundary and when I'm not, I ask. The vault is tight. If I learn something material to one partner from another partner, it's not my place to disclose it. I am not willing to be the holder of secrets; I work with the holder of the information to make the disclosure, regardless of how uncomfortable that might be. If someone asks me about a piece of information in someone else's vault, I simply say, "I don't answer questions like that."